Check out some of our Frequently Asked Questions below!

We service the Central and Western Queensland areas and have Townsville, Moranbah, Mackay and Blackwater branches.

At ASMG, we offer same-day call-out services for all your on-site glazing needs in the Townsville area.

At ASMG, we endeavour to provide the best service possible. As such, we’ll try to get you back on the road on the same day, but this is only possible if we have the right materials in stock to complete the job to the highest standard.

If you have urgent requirements for repairing or replacing glazing, we will do all we can to provide fast and effective service. Get in touch with us today to discuss emergency glazing services, and we’ll make you our number one priority.

With extensive knowledge of a wide range of plant and construction equipment and machinery, our team of glaziers can offer their services on practically every device with glazing. From forklifts to excavators, drill rigs to dozers, speaking to us directly is the best way to find out if we can help with mobile glazing for you in Townsville.

With branches in Townsville, Moranbah, Mackay and Blackwater, we’re able to offer fast mobile glazing services to our customer across many parts of Queensland. Get in touch with us today to find out more about the areas where we offer fast or same-day glazing.

Our manufacturer network and expertise allow us to offer glazing solutions for even rare and unusual machinery in most cases. Let our team know what needs fixing, and we’ll work with you to offer glazing repair or replacement that suits your needs.

In some cases, we can offer same-day repairs. However, depending on the nature of the machinery, we may need to source the best materials for the job to ensure we meet manufacturer standards. Our mobile glazing services allow us to provide quotes and source materials without coming out to you on-site, saving time and ensuring a much faster fixing process.

Certainly! We pride ourselves on providing bespoke solutions for a range of heavy machinery. Whether you have a distinctive machinery structure or need an intricate design, our team utilises advanced technology and creative design methods to craft glass that is tailor-made for your requirements.

The timeline for custom glass projects can vary. Factors such as design complexity, size and unique features play an important role. While many projects are usually finalised within a few weeks, larger or more intricate designs might take longer. It’s important to communicate your requirements early on, so we can provide a detailed and accurate estimate of completion time.

Yes, we do. Our team ensures your custom glass fits perfectly within your machinery. It’s not just about creating the glass but also ensuring it’s securely and properly fitted to stand the test of time and operational pressures.

Absolutely! We understand that different machinery may require specific visual cues or aesthetic considerations. Our range encompasses various finishes and colours to suit your requirements.

Yes. Our custom glass products undergo rigorous testing to ensure compliance with safety standards. Advanced manufacturing techniques enable us to produce glass that reduces energy consumption while maximising operator safety.

Absolutely! Our commitment goes beyond the initial installation. We understand that machinery wear and tear is inevitable. Therefore, whether it’s a minor chip or a significant crack, our team can assess the damage and recommend swift repairs or replacements, ensuring minimal operational disruptions.

While our custom glass is designed to last, it’s important to follow maintenance guidelines. Regularly cleaning the glass with non-abrasive solutions, inspecting for minor damages and addressing issues promptly can significantly increase its lifespan. Contact our team for further guidance.

Tempered glass undergoes a heat treatment process to increase its strength, making it up to five times stronger than regular glass. When it breaks, it shatters into small, granular chunks, reducing the risk of injury. Laminated safety glass, on the other hand, consists of two or more layers of glass bonded together with a plastic interlayer. If cracked, this layer keeps the glass shards in place, preventing them from causing harm.

While our custom glass is designed for durability, regular inspections are still advisable. We recommend a visual check for any signs of wear, cracks or damages at least once a month and after any incidents or significant machinery vibrations. Prompt attention to potential issues ensures the longevity of your glass and the safety of your operators.

Certainly, our glass solutions are specifically designed for the rigours of heavy machinery. This means taking into account vibrations, sudden jolts and other operational stresses. By using high-quality materials and manufacturing techniques, we ensure our glass remains intact even in demanding conditions.